1. In these situations I think if I started walking, I’d never come back! But I’m fascinated by the ‘open palms’ technique. I’ll definitely try it out.

    It offers the added benefit that–in those instances where you don’t get control over your anger–if you hit someone with an open hand, vs. a fist, I think there’s a lesser criminal charge. Not that I’d know.

    1. Hi Kathy, thanks for commenting. I’ve checked out Working for Wonka, maybe a long walk or even a quick run from some of those offices is the best bet. I imagine working with entrepreneurs could raise all kinds of emotions. Hope you can keep things under a boil.

  2. Hi Kathy, these seems really practical ans helpful tips. I think I do versions of them intuitively, but its good to be reminded and have some strategies at your fingertips in times of need. In my coaching work the walking is really helpful for both coach and client and can open up channels for futher discosure whilst allowing the client to feel vulnerable but not embarrassed.

    Keep up the great work, Sandra

  3. Thanks for the affirmation, Sandra. Funny how the harder we try to keep emotion out of the office, the more often it pops up. The idea that your feelings have no place in the office is unrealistic, they’re already there…

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